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Welcome to the Aceable Agent Help Center

Frequently Asked Questions

How do I renew my real estate license?

  1. Know your renewal filing deadline – you’ll get an email from TREC 90 days before it’s due!
  2. Complete 18 hours of continuing education with Aceable.
  3. When you’re done, your course credits are immediately reported to TREC’s website.
  4. Head over to TREC’s website to renew your real estate agent license online – make sure to give TREC at least 10 business days before your deadline to process your renewal.

How do I sign in to the website?

Click this link or click on “Sign In” in the menu of our website.

How do I reset my password?

Click this link to request a password reset! If you’re having trouble resetting your password, check out these articles.

When will my course credits be reported to TREC?

We report your course credits to TREC within 24 hours for you. Just sit back, relax, and wait for a confirmation email from AceableAgent as proof that we’ve reported your completion to TREC.

What do I do if I'm locked out from missing a security question?

You’ll need to contact our Customer Experience Heroes here!

Where can I find my renewal deadline?

Just look yourself up on TREC’s License Holder Search. Click on your name and you’ll see the expiration date for your license. That’s your renewal deadline!

Couldn’t Find the Answer You Were Searching For?

Click on the button below to contact us via chat, email, or phone.
A Customer Experience Hero can help you out!